Shannon Jones is the firm client services manager in the Orange County area office. Prior to joining the Albert and Mackenzie team, Shannon worked for RSP & Associates and CVC Legal solutions, where she focused on client services and business development. With over 13 years of client services experience in the workers’ compensation industry, Shannon understands our firms’ mission to provide our clients with aggressive defense of their claims, while also providing timely and responsive communication. She is dedicated to assuring our firm provides the best client experience possible.
Shannon is a graduate of University of California Riverside, where she received her Bachelor of Science degree in Business Marketing.
Customer service and client development. At Albert and Mackenzie, customer service, aggressive case handling, and responsiveness to clients is our top priority. Shannon is dedicated to assuring our firm provides the best client experience possible.
University of California, Riverside – B.S. in Business Marketing