Jessi Hinestrosa serves as Client Service Director in the Agoura Hills office, focusing on strengthening client service delivery, supporting strategic growth, and enhancing the overall client experience.
Jessi brings over a decade of experience in the claims and insurance services industry, with deep expertise in workers’ compensation. He began his career with Liberty Mutual as a Senior Claims Specialist, leading complex, high-exposure programs centered on claim advocacy and early resolution. He later joined Marsh as a Senior Risk Consultant (VP) within the Claims Consulting Practice, managing large-scale outsourced claims initiatives for national clients.
He lives by the phrase, “You don’t get a second chance to make a first impression”—because the smallest interactions can leave the biggest marks.
Outside of work, Jessi enjoys spending time with family and friends, traveling with his wife, and staying active.
EDUCATION
- California State Polytechnic University, Pomona – Bachelor of Arts in Business Administration 2012